This Privacy Policy describes how ph865 collects, uses, stores, and protects the personal data of all registered users and visitors in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and ph865's obligations as a PAGCOR-regulated online gaming platform. Your privacy matters to us — this document explains exactly how your data is handled.
Summary: ph865 collects only the personal data necessary to operate its PAGCOR-regulated gaming platform, verify your identity, process your transactions, and comply with Philippine law. We do not sell your personal data to third parties. You have full rights under the Philippine Data Privacy Act to access, correct, and request deletion of your data. This policy explains all of that in plain detail.
ph865 ("the Company", "we", "us", "our") operates the online gaming platform available at ph865.club, including all associated subdomains and digital interfaces, under the regulatory framework of the Philippine Amusement and Gaming Corporation ("PAGCOR"). This Privacy Policy ("Policy") governs the collection, use, storage, disclosure, and protection of personal data that ph865 processes in connection with the operation of its platform and the provision of services to registered users ("Users", "Players", "you") and visitors.
ph865 is committed to protecting the privacy of all individuals whose personal data it processes. This commitment is grounded in the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, hereinafter "DPA"), its Implementing Rules and Regulations ("IRR"), and all relevant issuances of the National Privacy Commission ("NPC") of the Philippines. Additionally, as a PAGCOR-licensed operator, ph865 processes certain personal data in compliance with PAGCOR's Know Your Customer ("KYC") and Anti-Money Laundering ("AML") regulatory requirements.
This Policy applies to all personal data collected through the ph865 website, mobile-optimized interfaces, customer support channels, promotional campaigns, and any other touchpoints operated by ph865. By registering a ph865 account or otherwise using the ph865 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
For the purposes of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, ph865 is the Personal Information Controller ("PIC") with respect to all personal data collected and processed in connection with the operation of the ph865 online gaming platform.
Data Controller: ph865
Platform: ph865.club
Regulatory Authority: Philippine Amusement and Gaming Corporation (PAGCOR)
Data Privacy Contact: [email protected]
Operating Jurisdiction: Republic of the Philippines
Users who have questions, concerns, or requests relating to the processing of their personal data by ph865 should direct their inquiries to the contact details above. ph865 will respond to all privacy-related inquiries within fifteen (15) business days of receipt.
ph865 collects and processes the following categories of personal data in connection with the operation of its PAGCOR-regulated gaming platform. Data collection is limited to information that is necessary and proportionate to the specific purposes described in Section 5 of this Policy.
ph865 collects personal data through the following mechanisms:
ph865 processes personal data only for specific, legitimate purposes. Each category of data collected is tied to one or more of the following processing purposes:
Under the Philippine Data Privacy Act of 2012, ph865 processes personal data on the following legal bases:
ph865 does not sell your personal data to third parties. ph865 shares personal data only in the following circumstances and only to the extent necessary for the stated purpose:
ph865 is required to share certain personal data and transaction records with PAGCOR and other competent Philippine government authorities as part of its licensing obligations, including Anti-Money Laundering reporting requirements under Republic Act No. 9160 (as amended) and any direction from the Anti-Money Laundering Council ("AMLC") of the Philippines.
ph865 engages third-party identity verification providers to assist with PAGCOR KYC requirements. These providers process identity document images and facial verification data on ph865's behalf under data processing agreements that impose equivalent data protection standards to those required under the DPA.
To process your deposits and withdrawals, ph865 shares the minimum required payment details with the relevant Philippine payment providers — GCash (operated by G-Xchange Inc., a subsidiary of Globe Telecom), Maya (operated by PayMaya Philippines Inc.), and partner banks including BDO Unibank, Bank of the Philippine Islands, Metrobank, and UnionBank of the Philippines. ph865 does not store complete payment credential information beyond what is required for transaction reference purposes.
ph865 uses third-party technology partners including game content providers, platform infrastructure providers, and analytics service providers. These partners process limited technical and usage data on ph865's behalf under contractual data protection obligations.
ph865 may disclose personal data where required by a valid court order, subpoena, or other binding legal process issued by a competent Philippine court or authority.
ph865 will never sell, rent, or trade your personal data to marketing companies, data brokers, or other commercial third parties. Any data shared with the parties described above is subject to contractual data protection obligations and is disclosed only to the extent strictly necessary for the stated purpose.
ph865 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, subject to applicable legal minimum retention requirements. The following retention standards apply:
Upon expiry of the applicable retention period, ph865 will securely delete or anonymize personal data in a manner that renders it irreversibly unidentifiable.
ph865 implements a comprehensive set of technical and organizational security measures designed to protect personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to prejudice your rights and freedoms, ph865 will notify you and the National Privacy Commission in accordance with the NPC's mandatory breach notification requirements under the DPA and its Implementing Rules and Regulations.
The ph865 website uses cookies and similar tracking technologies to deliver a functional, secure, and personalized gaming experience. The following categories of cookies are used on the ph865 platform:
These cookies are essential for the ph865 platform to function correctly. They include session authentication cookies that keep you logged in during your gaming session, security cookies that protect against cross-site request forgery, and cookies that remember your responsible gaming preferences. These cookies cannot be disabled without materially impairing the functionality of the ph865 platform.
Functional cookies allow ph865 to remember your preferences — such as your preferred game category, language settings, and display preferences — to provide a more personalized experience on return visits. These cookies do not track your activity across third-party websites.
Subject to your consent, ph865 uses analytics cookies to understand how Users navigate the platform — which pages are most visited, where users encounter difficulties, and how the platform can be improved. Analytics data is processed in aggregate and anonymized form. You may opt out of analytics cookies at any time via the cookie preference settings.
You may manage your cookie preferences through the ph865 cookie settings panel accessible from the platform. You may also manage cookies through your browser settings; however, disabling certain essential cookies may limit your ability to use the ph865 platform. Clearing all cookies will log you out of your current session.
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data processed by ph865. These rights may be exercised by contacting ph865's data privacy contact at the details provided in Section 15.
To be informed about how your data is being collected and processed by ph865, including the purposes and recipients.
To obtain a copy of the personal data ph865 holds about you and information about how it is being processed.
To request correction of inaccurate or incomplete personal data ph865 holds about you, promptly and without unnecessary delay.
To request deletion of personal data in certain circumstances — subject to ph865's legal retention obligations under PAGCOR and AML requirements.
To object to the processing of your personal data for marketing purposes or where processing is based on legitimate interests.
To receive your personal data in a structured, commonly used, machine-readable format, where technically feasible.
To request restriction of processing of your personal data in certain circumstances pending verification or dispute resolution.
To lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph865 has violated your data privacy rights.
To exercise any of the above rights, contact ph865 at [email protected] with your full name, registered mobile number or email address, and a clear description of the right you wish to exercise. ph865 will respond within fifteen (15) business days of receiving a valid, verifiable request. In certain cases — particularly where legal retention obligations apply — ph865 may be unable to fully honor an erasure or restriction request, and will explain the applicable legal basis in its response.
The ph865 platform is strictly for individuals who are 21 years of age or older, as required by PAGCOR's age eligibility regulations for online gaming in the Philippines. ph865 does not knowingly collect, process, or retain personal data relating to persons under 21 years of age.
If ph865 determines that personal data has been collected from a person under 21 years of age, ph865 will immediately suspend the relevant account, delete the associated personal data to the extent permitted by applicable law, and — where required by PAGCOR's compliance framework — report the incident to the relevant authority. Parents or guardians who become aware that a minor has registered a ph865 account should contact ph865 immediately at [email protected] to initiate the account closure and data deletion process.
ph865 is a real-money online gaming platform strictly for players aged 21 and above. Access by persons under 21 violates PAGCOR regulations and ph865's Terms & Conditions. ph865 enforces age verification through identity document review before processing any withdrawal. For information on responsible gaming tools and age restriction resources, visit the ph865 Responsible Gaming page.
The ph865 platform primarily operates within the Philippines and processes personal data using servers and systems located within the Philippines wherever possible. However, certain technology partners and service providers — including game content providers and cloud infrastructure services — may process limited technical data outside the Philippines in the course of delivering their services to ph865.
Where personal data is transferred outside the Philippines, ph865 ensures that such transfers are subject to contractual protections equivalent to those required under the DPA and are made only to recipients in jurisdictions or under agreements that provide an adequate level of data protection. ph865 maintains a record of cross-border data transfer arrangements, which is available to Users upon written request.
ph865 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, NPC guidance, or ph865's data processing practices. Material amendments — meaning those that substantively affect your rights or how your personal data is used — will be communicated to registered Users via their registered email address or via a prominent notice on the ph865 platform at least fourteen (14) days before the amended Policy takes effect.
The current version of this Privacy Policy is always accessible at ph865.club/privacy-policy. The "Last Updated" date at the top of this document indicates when the most recent version was published. Your continued use of the ph865 platform following the effective date of any amendment constitutes your acknowledgment of and agreement to the revised Policy.
Stay Informed: ph865 recommends that registered Users review this Privacy Policy periodically, and particularly before making deposits, completing identity verification, or updating their payment methods. Understanding how your data is used helps you make informed decisions about your ph865 account.
For any questions, concerns, or formal requests relating to this Privacy Policy or ph865's processing of your personal data, please contact ph865's data privacy team using the details below. All privacy-related communications should clearly identify the sender, the registered ph865 account mobile number or email address, and the specific nature of the inquiry or request.
Data Privacy Contact: [email protected]
Subject Line: Privacy Request — [Your Registered Email or Mobile Number]
Response Time: Within 15 business days of receipt of a valid, verifiable request
Support Hours: 24 hours a day, 7 days a week
Language: English
If you are not satisfied with ph865's response to your privacy inquiry or request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the competent supervisory authority for data protection matters under the DPA. The NPC's contact information and complaints process is publicly available through official Philippine government channels.
ph865's approach to privacy is grounded in the Philippine Data Privacy Act and reinforced by PAGCOR's licensing standards. Here's what that means in practice for every registered ph865 player.
ph865 does not sell, rent, or trade your personal data to any marketing companies, data brokers, or commercial third parties — full stop. The only parties who receive your data are those directly involved in operating the ph865 platform or required by Philippine law to receive it.
Every connection to the ph865 platform is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine banks and government financial portals. Your login credentials, payment details, and personal data are encrypted in transit at all times.
ph865 operates in full compliance with Republic Act No. 10173 (the Philippine Data Privacy Act). Data collection is limited to what's necessary, retention periods are defined and enforced, and your rights under the DPA are fully recognized and actioned within 15 business days.
Identity verification at ph865 isn't just a bureaucratic step — it's the mechanism that ensures your winnings can only be withdrawn to an account in your own name. KYC protects players from unauthorized access to their funds and from account takeover scenarios.
Your DPA rights — access, correction, deletion, portability, objection — are not decorative clauses in a legal document. ph865 processes all valid privacy requests within 15 business days and maintains a dedicated data privacy contact for exactly this purpose.
ph865 sends marketing communications only to players who have not opted out. You can withdraw marketing consent at any time — immediately, with no waiting period — via your ph865 account settings. Withdrawal of marketing consent has no effect on your account or gaming access.
Your data is protected. Your transactions are encrypted. Your identity is verified under PAGCOR's KYC framework. ph865 is the Philippines' most trusted PAGCOR-regulated online gaming platform — live casino, 500+ slots, sports betting, and bingo, all in PHP and paying out to GCash. For players aged 21 and above only.